Deloitte Services Support Associate I Hiring 2026
Deloitte Services Support Associate I Hiring 2026 | 0–1 Years Experience
Deloitte is hiring candidates for the Services Support Associate I – Talent Processes and Business Support – Learning Admin position. This opportunity is suitable for graduates with 0–1 year of experience in learning administration, back-office service operations, or customer service operations.
The selected candidate will provide first-line learning administration support to the HRS Learning & Talent Support Services team. The role involves Learning Management System activities, scheduled reports, training materials, class administration, post-course evaluations, and customer service support.
Quick Job Snapshot
| Company Name | Deloitte |
|---|---|
| Role | Services Support Associate I – Learning Admin |
| Qualification | Any Graduate |
| Eligible Batch | 2024, 2025 & 2026 |
| Experience | Freshers |
| Salary | As per Company Standards |
| Shift Timings | 2 PM to 11 PM |
| Key Skills | Learning Administration, Back Office Operations, Customer Service & Microsoft Office |
About the Deloitte Services Support Associate I Role
The Services Support Associate I role focuses on providing high-quality learning administration support. The selected candidate will work with the HRS Learning & Talent Support Services team and support the delivery of services to the North-South Europe firm.
The role requires candidates to provide consistent customer service while accurately completing learning administration and system-related activities within defined timelines and procedural guidelines.
Key Responsibilities
- Add classes to the Deloitte Learning Management System.
- Process all scheduled reports.
- Provide delegate lists.
- Distribute electronic training materials.
- Distribute pre-work materials to participants.
- Close classes after completion.
- Process post-course evaluations and feedback.
- Complete system-related activities accurately within deadlines.
- Follow procedural guidelines for learning administration activities.
- Ensure compliance with applicable Data Protection legislation.
- Work within Service Level Agreements and Operational Level Agreements.
- Support other Learning Support Services processes when required.
Eligibility Criteria
- Graduate degree.
- 0–1 year of relevant work experience.
- Experience or exposure to learning administration is relevant.
- Back-office service operations experience is relevant.
- Customer service operations experience is relevant.
- Proficiency in Microsoft Office applications.
- Prior experience in the training and development domain is preferred.
Learning Administration Responsibilities
The selected candidate will support different learning administration activities, including adding classes to the Learning Management System, preparing delegate lists, distributing electronic training materials and pre-work, and completing post-course activities.
Candidates should be comfortable handling administrative tasks accurately and completing system updates within defined timelines.
Customer Service and Communication Skills
The role requires a professional, friendly, and approachable communication style. Candidates should be good listeners, ask effective questions, and communicate professionally through written communication and email.
Good email etiquette and the ability to communicate clearly with different stakeholders are important for delivering a consistent level of service.
Microsoft Office Skills
Proficiency in Microsoft Office applications is required for this position. Candidates should be comfortable working with commonly used office productivity tools for reports, documentation, communication, and administrative activities.
Problem-Solving and Adaptability
Candidates should demonstrate a logical approach to problems and be able to act with urgency when required. The role also requires openness to change, adaptability, integrity, and a positive attitude.
Teamwork and Professional Approach
The successful candidate should be able to work independently while also contributing positively to the team. Deloitte is looking for candidates who are enthusiastic about learning new technologies and committed to maintaining a positive team environment.
Work Location and Shift Timings
The work location for this opportunity is Hyderabad. The specified shift timings are 2 PM to 11 PM, and candidates should consider their availability for these working hours before applying.
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Key Skills Required
- Learning Administration.
- Back Office Operations.
- Customer Service Operations.
- Microsoft Office.
- Learning Management Systems.
- Report Processing.
- Written Communication.
- Email Etiquette.
- Logical Problem Solving.
- Time Management.
- Team Collaboration.
- Adaptability.
Why Consider This Opportunity?
The Deloitte Services Support Associate I opportunity is suitable for graduates and early-career candidates interested in learning administration, back-office operations, customer service, and HR support services.
Candidates with good communication skills, Microsoft Office proficiency, attention to detail, logical problem-solving ability, and a willingness to work during the specified shift timings can consider applying.
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How to Apply for Deloitte Services Support Associate I Hiring 2026
Interested and eligible candidates can apply through the official Deloitte careers portal. Before applying, candidates should prepare an updated resume highlighting learning administration, back-office operations, customer service, Microsoft Office skills, and relevant experience.
- Click the Apply Now button below.
- Open the official Deloitte careers application page.
- Review the complete job description and requirements.
- Sign in or create a candidate profile if required.
- Enter accurate personal, educational, and experience details.
- Upload your updated resume.
- Review the entered details carefully.
- Submit the application.
Frequently Asked Questions (FAQs)
1. Are freshers eligible for the Deloitte Services Support Associate I role?
Yes. The role requires 0–1 year of work experience in learning administration, back-office service operations, or customer service operations.
2. What qualification is required for this Deloitte opportunity?
Candidates with a graduate degree can apply. Proficiency in Microsoft Office applications is also required.
3. What are the shift timings for this role?
The specified shift timings are 2 PM to 11 PM, and the work location is Hyderabad.
Conclusion
The Deloitte Services Support Associate I opportunity is suitable for graduates interested in learning administration, back-office operations, customer service, and HR support services.
Candidates with Microsoft Office proficiency, communication skills, attention to detail, logical problem-solving abilities, and 0–1 year of relevant experience can apply through the official Deloitte careers portal.