Genpact Walk-in Drive 2026
Genpact Walk-in Drive 2026 | Transaction Risk Investigator (Non-Voice) Freshers Hiring
Genpact has announced a Walk-in Drive for Freshers to hire Transaction Risk Investigators (Non-Voice) in Kolkata. This is an excellent opportunity for graduates who want to build a career in eCommerce risk investigation, fraud prevention, trust & safety operations, and customer support.
The company is hiring candidates for a 6-month fixed-term contract. Selected candidates will work from the Kolkata office and handle email, chat, and online transaction investigations. Fresh graduates with strong analytical skills, problem-solving ability, and good communication skills are encouraged to attend the walk-in interview.
Career Insight
Transaction Risk Investigation is one of the fastest-growing career paths in the eCommerce and digital payments industry. Professionals in this domain help identify fraudulent activities, verify customer transactions, reduce financial risks, and maintain trust on online platforms. This role also provides valuable exposure to risk management, fraud analysis, data interpretation, and customer operations, making it an excellent starting point for fresh graduates.
Genpact Walk-in Drive – Transaction Risk Investigator
| Company | Genpact |
| Role | Transaction Risk Investigator (Non-Voice) |
| Qualification | Any Graduate (Except Law & Diploma) |
| Experience | Freshers Only |
| Employment Type | 6-Month Fixed-Term Contract |
| Interview Date | 28 July 2026 |
| Reporting Time | 11:00 AM – 2:00 PM |
| Job Location | Kolkata (Work From Office) |
| Shift | Flexible Shifts (Including Weekends) |
| Salary | As Per Company Standards |
Genpact is looking for enthusiastic graduates to join its Risk Operations team. The selected candidates will investigate online transactions, identify potential fraud, review customer activities, and support global eCommerce platforms through email and chat-based operations.
- Fresh graduates from any discipline (except Law and Diploma) are eligible to apply.
- Investigate online transactions to identify suspicious activities and reduce eCommerce fraud.
- Handle non-voice operations including email, chat, and transaction reviews.
- Use analytical thinking to verify customer authentication and resolve transaction-related issues.
- Maintain high productivity while following quality standards and standard operating procedures.
- Strong communication, analytical, and problem-solving skills are preferred.
- An excellent opportunity to start a career in Trust & Safety, Risk Operations, Fraud Prevention, and Digital Commerce.
Key Responsibilities
- Investigate online eCommerce transactions and eliminate potential risks.
- Review customer accounts and identify suspicious activities.
- Communicate with internal teams through email and written documentation.
- Follow workflow guidelines and operational procedures.
- Perform customer support tasks through non-voice channels like email and chat.
- Maintain high quality and productivity standards.
- Work collaboratively with risk analysts and operations teams.
Eligibility Criteria
- Any Graduate (Law and Diploma candidates are not eligible).
- Freshers are eligible to attend the walk-in drive.
- Good written and verbal English communication skills.
- Strong analytical and problem-solving abilities.
- Basic computer knowledge and internet navigation skills.
- Willingness to work flexible shifts, including weekends.
Documents to Carry
- Updated Resume (2 Copies)
- Two Passport Size Photographs
- Original Aadhaar Card
- Educational Certificates
- Government ID Proof
Walk-in Venue
ICA Chowringhee,
60B Chowringhee Road,
2nd Floor,
Kolkata,
West Bengal.
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Walk-in Jobs from 27–31 July 2026 | Straive, Sutherland & Omega Healthcare Freshers Hiring
Why Join Genpact?
- Work with one of the world’s leading professional services companies.
- Gain practical experience in AI-powered digital operations.
- Develop expertise in Trust & Safety and Fraud Risk Investigation.
- Receive mentorship from experienced professionals.
- Build a strong foundation for careers in Operations, Compliance, Risk Management, and Customer Experience.
Interview Preparation Tips
- Carry all mandatory documents and arrive at least 30 minutes early.
- Practice common HR interview questions and self-introduction.
- Revise basic concepts of customer service, eCommerce, and fraud prevention.
- Be confident while demonstrating analytical and problem-solving abilities.
- Maintain professional attire and positive body language.
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Frequently Asked Questions (FAQs)
1. Can freshers apply for this Genpact walk-in drive?
Yes. This walk-in drive is exclusively for fresh graduates. Candidates with a Law degree or Diploma are not eligible.
2. Is this a permanent job?
No. The current opening is for a six-month fixed-term contract. Candidates should confirm future extension or conversion opportunities during the interview.
3. What documents should I carry?
Carry two copies of your resume, two passport-size photographs, original Aadhaar Card, educational certificates, and a valid Government ID proof.
Conclusion
If you’re looking for a career in Risk Operations, Fraud Prevention, Trust & Safety, or eCommerce Support, the Genpact Walk-in Drive 2026 is an excellent opportunity. Fresh graduates with strong analytical and communication skills should attend the interview on 28 July 2026 with all the required documents.