NTT DATA Graduate Trainee Jobs 2026
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NTT DATA Graduate Trainee Jobs 2026
NTT DATA has listed a Graduate Trainee opportunity in Bangalore, Karnataka, India, under its Service Delivery and Client Success category. The position supports the Managed Services Client Service Desk team with administrative tasks, request coordination and documentation.
The role offers a hybrid working arrangement and full-time employment. Candidates should have good communication skills, attention to detail and the ability to work in a 24×7 shift structure. The employer specifies basic to moderate experience in the technology industry or call centre environment, so applicants should review the experience requirements before applying.
NTT DATA Graduate Trainee – Job Details
| Company | NTT DATA |
| Job Role | Graduate Trainee |
| Qualification | Bachelor’s Degree/High school certification, diploma or equivalent |
| Experience | Freshers/Basic to moderate experience in technology or call centre environments |
| Eligible Batch | Any/Recent |
| Location | India |
| Work Location | Bangalore, Karnataka |
| Work Mode | Hybrid |
| Job Type | Full-time |
| Salary | Not specified by the employer |
Role Overview
The Graduate Trainee will provide administrative assistance to the Managed Services Client Service Desk. The position involves recording client requests, maintaining accurate records and helping the team follow established escalation procedures.
Key Responsibilities
- Provide administrative support to the Client Service Desk team.
- Receive, validate and log client requests when required.
- Follow the correct escalation procedures for critical calls and requests.
- Assist with categorising and prioritising escalation requests.
- Maintain ticket documentation and client information accurately.
- Support other related activities assigned by the team.
Eligibility & Required Skills
- High school certification, diploma or equivalent.
- Basic to moderate experience in technology or call centre environments.
- Strong verbal and written communication skills.
- Good attention to detail and a client-focused approach.
- Sound judgement, integrity and the ability to escalate issues appropriately.
- Willingness to work rotational shifts within a 24×7 roster.
Salary & Career Information
NTT DATA has not specified the salary in the provided listing. Compensation and other employment conditions should be confirmed during recruitment. This role can help candidates develop service desk administration, client communication, ticket documentation and escalation-handling skills.
Recommended Skills & Learning Resources
Improve your understanding of IT service desk processes, incident logging, customer communication and basic troubleshooting. Practise using spreadsheets and documentation tools to maintain accurate records.
Interview Preparation
Prepare examples demonstrating communication, attention to detail, handling difficult customer requests and knowing when to escalate an issue. Be ready to discuss your availability for rotational shifts.
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How to Apply for NTT DATA Graduate Trainee
Interested candidates can review the official job listing and submit their application online.
Frequently Asked Questions
1. Where is the NTT DATA Graduate Trainee job located?
The position is based in Bangalore, Karnataka, India, with a hybrid working arrangement.
2. What qualification is required?
The listing specifies a high school certification, diploma or equivalent.
3. Is this position suitable for freshers?
The listing mentions basic to moderate experience in technology or call centre environments. Candidates should check the official requirements before applying.
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