Mphasis Off Campus Drive 2026 – Technical Support Engineer Opportunity in Pune
Mphasis Off Campus Drive 2026 – Technical Support Engineer Opportunity in Pune
Kickstart your IT career with Mphasis Off Campus Drive 2026, offering fresh graduates an excellent opportunity to join as a Technical Support Engineer in Pune. This role is perfect for candidates who are passionate about troubleshooting, customer support, and working with modern IT systems in a global environment.
Mphasis
| Company Name | Mphasis |
| Role | Technical Support Engineer |
| Qualification | Any Degree |
| Eligible Batch | 2023 / 2024 / 2025 / 2026 |
| Salary | ₹3.5 LPA – ₹6 LPA (Market Average) |
About Company
Mphasis is a leading applied technology services company that delivers innovative solutions across digital transformation, IT services, and consulting. With a customer-centric approach, Mphasis helps businesses stay ahead in a rapidly evolving technological landscape by leveraging next-gen solutions and industry expertise.
Responsibilities
- Provide technical support to end users via phone, email, or chat
- Troubleshoot hardware, software, and system-related issues
- Monitor and manage multiple tickets using ITSM tools
- Escalate unresolved issues to higher-level teams
- Maintain proper documentation of issues and solutions
- Ensure customer satisfaction through prompt responses
Requirements
- Basic knowledge of Windows and Mac OS environments
- Understanding of computer systems, mobile devices, and networking basics
- Familiarity with remote desktop tools (Webex, LogMeIn, Bomgar)
- Knowledge of AWS, Citrix, and virtualization concepts (preferred)
- Strong communication and problem-solving skills
- Experience with ticketing tools like ServiceNow or RemedyForce (preferred)
- Certifications like MCSE, ITIL (optional but beneficial)
Selection Process
- Online Assessment (Aptitude + Technical + Coding basics)
- Technical Interview (Core concepts + problem-solving)
- HR Interview (Communication + behavioral skills)
- Final Offer & Onboarding
All The Best !!