NTT DATA Recruitment 2026 | Associate Engineer – Networking Jobs in Mumbai

November 13, 2026 Admin

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NTT DATA Recruitment 2026 – Associate Engineer | Networking Managed Services | Mumbai

NTT DATA is hiring candidates for the position of Associate Engineer in Mumbai, Maharashtra. This opportunity is part of the Networking Managed Services team, where the selected candidate will help maintain client IT infrastructure, monitor systems, investigate technical incidents and support network operations.

The role is listed as a full-time, on-site position. Candidates with a bachelor’s degree in Information Technology, Computing or equivalent experience, along with a basic understanding of networking technologies and ITSM processes, can explore this opportunity. Knowledge of technologies such as Cisco, Juniper, Palo Alto, Fortinet, VPNs and common routing protocols will be relevant to the role.

NTT DATA Associate Engineer – Job Overview

Company	NTT DATA
Job Role	Associate Engineer
Functional Role	Networking Managed Services Engineer (L1)
Category	Technical Engineering
Job Type	Full Time
Work Mode	On-site Working
Job Location	Mumbai, Maharashtra, India
Experience	Not specified in the supplied description
Qualification	Bachelor’s degree in Information Technology/Computing or equivalent experience
Salary	Not disclosed
Batch	Not specified
Employment Type	Full Time
Job ID	NTT1GLOBALR152333EXTERNALENGLOBAL
Application Mode	Online

About the Associate Engineer Role

As an Associate Engineer at NTT DATA, the selected candidate will work in the Networking Managed Services team as an L1 engineer. The primary responsibility is to provide managed services that help ensure clients’ IT infrastructure and systems remain operational, stable and reliable.

The role involves monitoring client infrastructure, identifying and investigating technical incidents, resolving first-line issues and following approved procedures for service requests. The engineer may provide support through telephone, ITSM tickets or chat, perform maintenance activities such as patching and configuration changes, and ensure effective shift handovers to maintain continuous service delivery.

The position also involves identifying opportunities to reduce recurring incidents, improve operational processes and automate routine activities. Depending on business requirements, the engineer may support project activities and disaster recovery functions and tests.

Key Responsibilities

Provide managed services to maintain the operational stability of client IT infrastructure and systems.
Proactively monitor client infrastructure and solutions to identify errors and potential issues.
Investigate first-line technical incidents, understand their root causes and work towards resolution.
Follow approved procedures and standard operating procedures (SOPs) for request fulfilment.
Provide support through telephone, ITSM tickets and chat channels.
Execute maintenance activities, including patching and configuration changes.
Ensure smooth shift handovers to support continuous service operations.
Identify opportunities to optimize services and reduce common or recurring incidents.
Explore automation possibilities for request fulfilment, incident resolution and process improvements.
Support project work when required.
Assist with disaster recovery functions and tests.
Ensure incidents and service requests are resolved efficiently and comprehensively.
Escalate incidents when necessary, following the defined support process.
Update existing knowledge articles and share useful insights to support continuous improvement.
Handle day-to-day tickets in a disciplined manner and act promptly according to defined SOPs.
Use available knowledge articles and procedures to resolve as many tickets as possible.

Required Technical Skills

Candidates should have a basic understanding of networking technologies and the tools used in enterprise network environments. The job description highlights the following technologies:

VPN: Pulse Secure SSL VPN.
Network Technologies: Virtual Juniper and Juniper networking technologies.
Firewalls: Palo Alto and Fortinet firewalls.
Switching: Cisco Nexus switches and Meraki switches.
Routing: Cisco ASR and ISR routers.
Network Access Control: Cisco ACS and Cisco ISE.
Routing Protocols: BGP, OSPF and EIGRP.
ITSM Tools: Good understanding of ITSM tools and ITSM processes.
Ticket Management: Ability to handle tickets systematically and follow defined SOPs.

The description asks for a basic understanding of these technologies. It does not specify a required certification or a particular number of years of experience.

Eligibility Criteria and Educational Qualification

Educational qualification: Bachelor’s degree in Information Technology or Computing.
Alternative qualification: Equivalent experience may also be considered.
Technical knowledge: Basic understanding of networking technologies, routing protocols and network infrastructure.
ITSM knowledge: Understanding of ITSM tools and processes.
Work arrangement: Candidates must be able to work on-site in Mumbai.
Experience: The supplied job description does not mention a specific experience requirement.
Graduation batch: Not specified.

Required Soft Skills and Professional Qualities

Planning skills: Ability to plan work while considering possible changes and circumstances.
Discipline: Consistent and responsible handling of day-to-day tickets.
Adaptability: Ability to adjust to changing environments and work requirements.
Work ethic: Willingness to put in longer hours when necessary.
Client focus: Ability to create positive client experiences throughout the support journey.
Communication: Ability to communicate and work across different cultures and social groups.
Active listening: Confirming understanding and asking relevant questions to gather information.
Resilience: Maintaining a positive outlook and working effectively under pressure.
Problem-solving: Ability to investigate incidents and follow appropriate procedures to resolve them.

Salary Details

NTT DATA has not disclosed the salary or compensation range for the Associate Engineer position in the supplied job description. The salary structure, allowances, benefits and other compensation details should be confirmed through the official recruitment process.

Why Consider the NTT DATA Associate Engineer Opportunity?

Enterprise networking exposure: Work with networking technologies used in client IT infrastructure environments.
Managed services experience: Gain exposure to incident management, monitoring and service delivery processes.
Technical development: Build practical knowledge of firewalls, routers, switches, VPNs and routing protocols.
ITSM experience: Understand ticket management, service requests, incident resolution and escalation procedures.
Operational experience: Learn how organizations maintain infrastructure availability and service continuity.
Process improvement: Explore automation and opportunities to reduce recurring technical incidents.
Global work environment: NTT DATA highlights collaboration across different cultures and social groups.

Recommended Skills to Prepare Before Applying

Candidates interested in this role can strengthen their networking fundamentals and IT support knowledge before applying. The following topics are particularly relevant to the responsibilities listed in the job description.

Networking Fundamentals

Understand the OSI and TCP/IP models.
Revise IP addressing, subnetting and default gateways.
Learn the basics of switches, routers and firewalls.
Understand VLANs, DNS, DHCP and network troubleshooting.
Study routing fundamentals, including BGP, OSPF and EIGRP.
Understand VPN concepts and secure remote connectivity.

ITSM and Technical Support

Understand incident management and service request fulfilment.
Learn ticket prioritization, escalation and resolution processes.
Understand the importance of SOPs and knowledge-base articles.
Practise documenting incidents and communicating technical updates.
Learn the basics of shift handovers and service continuity.

Interview Preparation

Prepare a clear self-introduction and explain your technical background.
Practise explaining how you would troubleshoot a network connectivity issue.
Revise the differences between routers, switches and firewalls.
Prepare basic questions on VPNs, routing protocols and ITSM processes.
Practise explaining how you would prioritize and escalate support tickets.

Useful preparation resources:

Possible Interview Topics for Networking Managed Services

The following are suggested preparation topics based on the responsibilities and technologies mentioned in the job description. They are not a confirmed interview question list from NTT DATA.

What is the difference between a router and a switch?
What is the OSI model, and what are its seven layers?
What is the difference between TCP and UDP?
What is a VPN, and why is it used?
What are BGP, OSPF and EIGRP?
What is the purpose of a firewall?
What are Cisco ACS and Cisco ISE used for?
How would you troubleshoot a network connectivity issue?
What is the difference between an incident and a service request?
What is an ITSM ticket, and when should it be escalated?
Why are SOPs and knowledge-base articles important in managed services?
How would you handle a high-priority client incident?

About NTT DATA

NTT DATA is a business and technology services company with a presence in more than 70 countries. According to the company description, it is a $30+ billion business serving 75% of the Fortune Global 100.

The company provides services across AI, cloud, security, connectivity, data centers and application services. It also offers consulting and industry solutions to help organizations adopt technology and support their digital transformation goals.

NTT DATA is part of NTT Group, which invests more than $3 billion each year in research and development. The company highlights technical innovation, responsible business practices, diversity and inclusion as part of its workplace culture.

Equal Opportunity Employer

NTT DATA states that it is an Equal Opportunity Employer committed to a diverse and inclusive workplace. The company says it does not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status or any other protected category.

Important Recruitment Fraud Warning

NTT DATA has warned job seekers about third parties fraudulently posing as company recruiters. According to the company’s notice:

NTT DATA recruiters will never ask candidates for payment during the recruitment process.
Recruiters will not request banking information from job seekers.
Official recruiter email communications will come from an @nttdata.com email address.
Be cautious of suspicious calls, messages or emails requesting money or personal information.
Report suspected fraudulent recruitment activity through the company’s official channels.

Related Job Opportunities

How to Apply for NTT DATA Recruitment 2026?

Interested candidates can apply online through the official NTT DATA careers website. Before submitting an application, review the complete job description and confirm that your qualifications and technical knowledge match the requirements.

Open the official NTT DATA job listing using the application link below.
Review the Associate Engineer role and its eligibility requirements.
Prepare an updated resume highlighting your networking knowledge, IT education and relevant technical experience.
Complete the online application with accurate information.
Submit your application and follow any further instructions from the NTT DATA recruitment team.

Apply Online – NTT DATA Careers

Application reminder: The supplied job description does not mention a specific salary, experience range, graduation batch or application deadline. Check the official careers page for the latest information before applying.

Frequently Asked Questions (FAQs)

1. What qualification is required for the NTT DATA Associate Engineer position?

Applicants should have a bachelor’s degree in Information Technology or Computing, or equivalent experience. The job description also highlights knowledge of networking technologies and ITSM processes.

2. What is the salary offered for the NTT DATA Associate Engineer role?

The salary has not been disclosed in the supplied job description. Candidates can confirm the compensation details during the official recruitment process.

3. Is the NTT DATA Associate Engineer job remote or on-site?

The position is listed as on-site working in Mumbai, Maharashtra, India. It is a full-time role. The supplied description does not specify a particular experience range or eligible graduation batch.

Final Words

The NTT DATA Associate Engineer opportunity is relevant to candidates interested in networking operations, IT infrastructure support and managed services. The role provides exposure to enterprise networking technologies, ITSM processes, incident resolution, monitoring and service improvement activities.

Candidates with a background in Information Technology or Computing and an understanding of networking concepts can review the official job description and apply online. Prepare your resume carefully, highlight relevant technical skills and use only the official NTT DATA careers website for the application.

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