WSNE International Voice & Chat Support Jobs 2026
WSNE International Voice & Chat Support Jobs 2026
WSNE Consulting has advertised an opportunity for International Voice & Chat Support in Gurgaon/Gurugram. The position is intended for freshers with excellent English communication, basic computer knowledge, typing skills, and a customer-focused attitude. The supplied Naukri listing mentions an experience requirement of 0 years and one opening.
The role involves supporting international customers through voice calls and live chat, resolving queries and complaints, maintaining CRM records, and meeting performance targets. The advertised salary is up to ₹3.69 LPA, with additional benefits that may include performance-linked incentives and cab support. Candidates must be willing to work rotational shifts, including night shifts, according to business requirements.
Quick Job Snapshot
| Company / Posted By | WSNE Consulting |
|---|---|
| Job Role | International Voice & Chat Support |
| Qualification | Graduation Not Required |
| Experience | 0 years; freshers eligible |
| Eligible Batch | Not specified |
| Salary | ₹2–3.75 LPA listing range; detailed advertisement states up to ₹3.69 LPA |
| Employment Type | Full-time, Permanent |
| Work Mode | Work From Office |
| Location | India |
| Main Work Location | Gurugram |
| Additional Location Mentioned | Noida; confirm availability with recruiter |
| Openings | 1 (as advertised) |
| Shift | Rotational shifts, including night shifts as required |
| Industry | BPM / BPO |
About the International Voice & Chat Support Role
Selected candidates will handle international customer interactions through voice calls and live chat. The role requires accurate communication, timely query resolution, professional complaint handling, CRM documentation, and adherence to company procedures and quality standards.
Key Roles and Responsibilities
- Handle international customer queries through voice calls and live chat.
- Provide accurate information regarding products, services, and customer concerns.
- Resolve customer complaints and queries professionally within defined timelines.
- Maintain high standards of customer satisfaction and service quality.
- Communicate effectively with international customers in English.
- Follow company policies, Standard Operating Procedures (SOPs), and quality guidelines.
- Maintain accurate records of customer interactions in the CRM system.
- Escalate complex issues to the appropriate department whenever required.
- Achieve assigned performance targets related to quality, productivity, and customer satisfaction.
- Work collaboratively with team members to support smooth customer service operations.
Eligibility and Required Skills
Educational Qualification: The supplied Naukri education section states that graduation is not required. No specific passing-year batch is mentioned.
Experience: Freshers are welcome to apply. The advertised experience requirement is 0 years.
- Excellent verbal and written communication skills in English.
- Basic computer knowledge and typing skills.
- Customer-oriented attitude and good problem-solving abilities.
- Willingness to work rotational shifts, including night shifts.
- Comfortable working from the Gurgaon office.
- Active listening and interpersonal skills.
- Customer handling and query resolution abilities.
- Ability to multitask and work in a fast-paced environment.
Salary, Incentives and Benefits
The supplied listing displays a broad salary range of ₹2–3.75 LPA. Its detailed description states that the package is up to ₹3.69 LPA and mentions a fresher salary of up to ₹26,000 in hand, depending on interview rounds.
- Performance Incentives: Eligible employees may receive performance-linked incentives according to company policy.
- Statutory Benefits: PF, ESI, gratuity, and other applicable statutory benefits, wherever applicable.
- Cab Support: Both-side cabs or ₹4,000 allowance, as mentioned in the advertisement.
- Career Growth: Potential progression into Senior Customer Support, Quality Analyst, Trainer, Team Leader, and other leadership roles, based on performance and business requirements.
- Work Environment: Professional and collaborative workplace.
Applicants should confirm their individual compensation, cab eligibility, incentive conditions, and actual posting location with the recruiter.
Why This Role May Interest Freshers
This opportunity may interest candidates seeking an entry-level position in international customer support. The role provides exposure to voice and live chat communication, CRM documentation, complaint resolution, quality standards, and customer service performance metrics. The advertisement also mentions potential career progression based on performance and business needs.
Interview Preparation
Prepare for questions about English communication, active listening, handling customer complaints, writing professional chat responses, and managing multiple tasks. Practise basic typing, clear spoken English, and scenarios involving customer escalation and timely query resolution.
Explore Related Opportunities
How to Apply for WSNE International Voice & Chat Support Jobs 2026
The supplied advertisement provides the following recruiter contacts for interview scheduling:
| Recruiter | Contact Number |
|---|---|
| Kanika | 9810957765 |
| Shilpa | 9355576682 |
| Kamalpreet | 9910807579 |
| Minakshi Bisht | 9810898521 |
| Vanshika | 9319001798 |
| Twinkle | 9910978408 |
Application Steps:
- Open the original Naukri job listing using the application button below.
- Review the eligibility criteria, salary information, shift requirements, and current vacancy status.
- Prepare your updated resume, highlighting English communication and computer skills.
- Call or WhatsApp one of the listed recruiters to schedule your interview.
- Confirm whether the available posting is in Gurugram or Noida.
- Follow the interview instructions communicated by the recruiter.
Application Source: Naukri – Vacancy posted by WSNE Consulting. Candidates should verify the current opening, recruiter identity, and employment terms before sharing sensitive information.
Frequently Asked Questions
1. Can freshers apply for this position?
Yes. The advertisement specifically invites freshers and lists 0 years of experience. Graduation is not required according to the supplied Naukri education section.
2. What salary and benefits are mentioned?
The detailed advertisement mentions salary up to ₹3.69 LPA and fresher in-hand salary up to ₹26,000 depending on interview rounds. It also mentions performance incentives, applicable statutory benefits, and both-side cabs or a ₹4,000 allowance.
3. Is the job located in Gurugram or Noida?
The main advertised location is Gurugram, and the candidate profile requires comfort working from the Gurgaon office. However, the benefits section also mentions opportunities in Noida. Applicants should confirm the actual available location with the recruiter.
Candidates interested in international voice and chat support should review the vacancy, practise their English communication and customer-handling skills, and confirm the posting location before applying. Visit Daily Job Notifications for more recruitment and career updates.