Sandvik Recruitment 2026 | IT Business Analyst Jobs in Pune | Apply Online
Sandvik IT Business Analyst Recruitment 2026 | Pune Jobs
Sandvik is inviting applications for the position of IT Business Analyst in its Dynamics Product team, with Pune, India, among the available job locations. This full-time opportunity is suitable for candidates with a university degree in IT or a related field, or equivalent practical experience, along with several years of experience in a relevant position. Professionals with business analysis, data reporting, customer service operations and digital platform experience can explore this opportunity.
The role offers an opportunity to work with Dynamics 365 Customer Service, data analytics and AI-related capabilities while collaborating with an international, cross-functional product team. Selected candidates will participate in business analysis, experimentation, proof-of-concept development, testing and product improvement activities. This can be a valuable career opportunity for experienced professionals interested in business analysis, enterprise technology, customer experience and AI-enabled business solutions.
Sandvik IT Business Analyst Job Details
| Company Name | Sandvik |
|---|---|
| Job Role | IT Business Analyst |
| Department | Dynamics Product Team |
| Qualification | University degree in IT or a related field, or equivalent practical experience |
| Experience | Several years of experience in a relevant position |
| Eligible Batch | Not specified; experienced professionals preferred |
| Salary | Not disclosed by the company |
| Job Type | Full Time |
| Work Mode | Hybrid (some days working from home possible) |
| Preferred Location | Sandviken, Sweden |
| Other Locations | Pune, India; Stockholm/Solna, Sweden (as specified in the listing) |
| Job Requisition ID | R0098828 |
| Application Deadline | 26 November 2026 (application instructions) |
About Sandvik
Sandvik is a global engineering and manufacturing group focused on innovation, technology and solutions for industrial customers. Through its Sandvik Coromant business and other divisions, the company works on developing technologies and services that support modern manufacturing.
Sandvik highlights an inclusive, equal and open-minded workplace culture, with opportunities to work in an international environment. The company also emphasises collaboration with customers and partners, innovation and continuous development.
IT Business Analyst Role Overview
The IT Business Analyst will work with the Dynamics 365 Customer Service solution used across Sandvik Coromant and its sister divisions. The primary responsibility is to understand user requirements, examine existing customer service processes and identify opportunities to improve the customer experience across email, chat and voice channels.
The position combines traditional business analysis with hands-on exploration of Dynamics 365 capabilities, data and AI-related features. The selected professional will test AI agents, develop small proofs of concept, query data, prepare reports and translate business findings into actionable requirements. Working in an agile product team, the analyst will collaborate with developers, testers, architects and business stakeholders throughout the delivery lifecycle.
Key Responsibilities
- Work with users and stakeholders across divisions to understand their needs, processes and underlying challenges.
- Explore new Dynamics 365 capabilities, test AI agents and create small proofs of concept.
- Query data and build reports to understand usage, identify problems and evaluate improvements.
- Support prioritisation by assessing business value, effort and risk.
- Translate findings into user stories and acceptance criteria.
- Work closely with developers, testers and architects throughout product development.
- Support testing and adoption of new solutions.
- Prepare training materials and maintain functional documentation.
- Help determine which product improvements should be prioritised and explain the business reasons behind recommendations.
- Contribute to improving customer service experiences across email, chat and voice.
Required Skills and Eligibility
- University degree in IT or a related field, or equivalent practical experience.
- Several years of experience in a relevant professional position.
- Experience in business analysis and translating business needs into clear requirements.
- Good understanding of customer service operations.
- Confidence working directly with digital platforms and learning through experimentation.
- Ability to query data and independently create reports.
- Strong English communication skills.
- Ability to understand user challenges and identify the underlying business problems.
- Ability to communicate complex topics clearly.
- Confidence in constructively challenging assumptions and making recommendations.
- Hands-on experience with Dynamics 365 Customer Service and AI agents is a strong advantage.
- Ability to collaborate with developers, testers, architects and business stakeholders.
- Interest in agile working environments and continuous product improvement.
Sandvik IT Business Analyst Salary Insights
Sandvik has not disclosed the salary package for this IT Business Analyst position in the supplied job notification. Compensation may depend on the selected location, professional experience, technical expertise and company compensation structure. Since the role can be based in India or Sweden, salary and benefits may also differ according to the employment location. Candidates should confirm the applicable compensation package directly during the recruitment process.
Work Environment and Employee Benefits
The selected candidate will join a small, cross-functional product team consisting of business analysts, testers and developers. The team works in an agile environment with short sprints and collaborates with users and stakeholders across multiple divisions.
Sandvik highlights an inclusive and open-minded culture, fair and rewarding benefits, and opportunities for career development in a global working environment. The position also offers hybrid working possibilities, with some days available for working from home.
Why Consider This IT Business Analyst Opportunity?
This opportunity is suitable for experienced professionals who want to combine business analysis with enterprise technology, data and artificial intelligence. Working with Dynamics 365 Customer Service and AI agents can strengthen product analysis, stakeholder management, reporting and requirements engineering skills. These capabilities are transferable to future positions such as Senior Business Analyst, Product Analyst, IT Consultant, Product Owner, Dynamics 365 Consultant and Business Systems Analyst. Exposure to international stakeholders and agile product development can also broaden professional experience.
Recommended Skills and Learning Resources
Candidates preparing for business analyst and enterprise technology roles should strengthen their data analysis, reporting and database knowledge. The following resources can support relevant technical learning:
- SQL Course and Notes – useful for querying data and understanding database concepts.
- Data Science Complete Course – helpful for developing data analysis and analytical thinking skills.
Interview Preparation
Prepare for interview questions covering business requirements gathering, stakeholder communication, user stories, acceptance criteria, data reporting, SQL, agile methodologies and product prioritisation. You should also understand Dynamics 365 Customer Service, customer service workflows and the practical applications of AI agents. Review these Business Analyst Interview Preparation Resources to strengthen your understanding of business analysis concepts and interview scenarios.
Explore More Job Opportunities
Professionals looking for additional opportunities can explore the following job categories:
How to Apply for Sandvik Recruitment 2026
Interested and eligible candidates can apply online through the official Sandvik careers portal. Follow these steps:
- Visit the official Sandvik careers website using the application link below.
- Open the IT Business Analyst job listing.
- Review the job responsibilities, location options and eligibility requirements.
- Check the job requisition ID R0098828.
- Click the Apply option and proceed to the online application portal.
- Prepare your updated resume and cover letter in English.
- Complete the application form and upload the required documents.
- Review your details and submit the application before the closing date.
Application Deadline: 26 November 2026, as stated in the application instructions.
Important: Sandvik states that applications must be submitted online and that applications by email are not accepted. Candidates may be invited to complete personality and logic tests during the later stages of the recruitment process.
Frequently Asked Questions
1. What qualification is required for Sandvik IT Business Analyst Recruitment 2026?
Candidates should have a university degree in IT or a related field, or equivalent practical experience. Several years of experience in a relevant position is also expected.
2. What is the salary offered for Sandvik IT Business Analyst Jobs 2026?
The salary has not been disclosed in the supplied job notification. Compensation will depend on the selected location, experience and company salary structure.
3. Is the Sandvik IT Business Analyst position available in India, and does it offer remote work?
Yes. Pune, India is listed as one of the possible locations, along with Sandviken and Stockholm in Sweden. The position offers a hybrid working arrangement, with the possibility of working some days from home. It is a full-time opportunity.
Stay Updated with More IT and Business Analyst Jobs
Looking for more opportunities in business analysis, data analytics and enterprise technology? Explore the latest job openings on The Power Hunt and continue developing your SQL, reporting, communication and analytical skills. Preparing for business analyst interviews and staying informed about new technology opportunities can help you progress in your career. Visit regularly for the latest IT recruitment updates, career resources and job notifications.