Sagility Customer Support Executive Walk-in Drive 2026 | Freshers Hiring in Hyderabad
Sagility Customer Support Executive Walk-in Drive 2026 | Freshers Eligible
Sagility India is conducting a Mega Walk-in Drive for Customer Support Executive (International Voice Process) roles in Hyderabad. Fresh graduates looking to start their careers in the US Healthcare and International Customer Support domain can utilize this excellent opportunity. The company offers comprehensive training, career growth opportunities, weekend offs, and free transportation facilities.
Job Overview
| Company | Sagility India |
| Role | Customer Support Executive |
| Department | Customer Success & Operations |
| Qualification | B.Com, B.Sc, BBA, BA, Pharma |
| Eligible Batch | 2023, 2024, 2025 & 2026 |
| Experience | 0-1 Year (Freshers Eligible) |
| Salary | ₹2 LPA – ₹3.25 LPA |
| Job Location | Hyderabad |
| Walk-in Dates | 23 June 2026 – 26 June 2026 |
| Interview Time | 11:00 AM – 3:00 PM |
| Job Type | Full Time |
| Apply Mode | Walk-in Interview |
About Sagility India
Sagility is a leading global healthcare-focused business process management company that supports healthcare organizations through technology-enabled services. The company specializes in healthcare operations, customer engagement, claims management, and revenue cycle services for clients worldwide.
Walk-in Venue Details
Venue: Sagility India Pvt Ltd, Purva Summit Building, 3rd Floor, Hi-Tech City, Kondapur, Hyderabad (Opposite Tech Mahindra)
Contact Person: Balakrishna Kasula
Contact Number: 9949147272
Roles and Responsibilities
- Process US healthcare claims accurately within defined timelines.
- Handle customer queries and provide professional resolutions.
- Maintain and update customer records in internal systems.
- Ensure compliance with quality standards and client SLAs.
- Support issue resolution through quick decision-making.
- Deliver excellent customer service and customer satisfaction.
- Follow company policies and healthcare compliance guidelines.
- Maintain process accuracy and productivity targets.
Eligibility Criteria
- Fresh Graduates from 2023, 2024, 2025 and 2026 batches.
- B.Com, B.Sc, BBA, BA and Pharma graduates can apply.
- Strong communication skills.
- Willingness to work in rotational shifts.
- Willingness to learn and build a career in the healthcare domain.
Not Eligible
- B.E / B.Tech Graduates
- Postgraduates
- Diploma Holders
Required Skills
- English Communication Skills
- Customer Service Skills
- Voice Process Knowledge
- Problem Solving
- Customer Handling
- Listening Skills
- Interpersonal Skills
- Basic Computer Knowledge
- Professional Communication
- Time Management
Benefits Offered
- Weekend Offs (Saturday & Sunday)
- Free Two-Way Cab Facility
- Comprehensive Training Program
- Career Growth Opportunities
- International Process Exposure
- Supportive Work Environment
- Healthcare Domain Experience
Why Join Sagility?
Sagility provides an excellent entry point into the healthcare BPM industry. Freshers receive structured training, international process exposure, and opportunities to build careers in healthcare operations, customer support, quality analysis, team management, and healthcare revenue cycle management. The company offers a stable work environment with clear career progression opportunities.
Career Growth Opportunities
After gaining experience in Customer Support, candidates can progress to Senior Associate, Subject Matter Expert (SME), Quality Analyst, Team Leader, Operations Executive, Process Trainer, Healthcare Claims Analyst, and Operations Manager roles. The healthcare BPM industry continues to offer strong long-term career prospects.
Recommended Skills to Learn
- Customer Relationship Management (CRM)
- Healthcare Process Fundamentals
- Advanced Communication Skills
- MS Excel
- Email Etiquette
- Customer Service Excellence
- Business Communication
- Conflict Resolution
- Process Documentation
- Healthcare Claims Processing
Interview Preparation
Candidates should prepare for communication-based interviews, customer service scenarios, introduction questions, confidence assessment, and basic healthcare process awareness.
- Communication Skills for Placement Interviews
- HR Interview Questions and Answers for Freshers
- Customer Service Interview Questions
Documents Required
- Updated Resume
- Original Government ID Proof
- Passport Size Photograph (Optional)
- Educational Documents
Selection Process
- Walk-in Registration
- Communication Assessment
- HR Interview
- Operations Round
- Document Verification
- Offer Rollout
Frequently Asked Questions (FAQs)
Who can apply for this walk-in drive?
Fresh graduates from B.Com, B.Sc, BBA, BA and Pharma streams can apply.
Are 2026 graduates eligible?
Yes, 2023, 2024, 2025 and 2026 graduates are eligible.
Is transportation provided?
Yes, Sagility provides free two-way cab transportation.
Are weekends working days?
No, employees receive Saturday and Sunday off.
Do freshers need prior experience?
No prior experience is required. Freshers are encouraged to apply.
How to Attend the Walk-in Drive?
Interested candidates can directly visit the walk-in venue between 23 June and 26 June 2026 with the required documents and updated resume.