Firstsource Walk-in Interview 2026 | UK Voice Process | Bengaluru
Firstsource Walk-in Interview 2026 | UK Voice Process | Freshers & Experienced | Bengaluru
Firstsource Walk-in Interview 2026 is announced for the UK Voice Process at Firstsource Solutions Limited in Bengaluru. The company is hiring freshers and experienced candidates for its international voice support process, with 100 openings mentioned in the supplied job listing. Candidates who have completed 10th, 12th or graduation and have excellent English communication skills can attend the walk-in interview during the scheduled dates.
The position involves handling UK customer calls, resolving customer queries, updating information accurately and providing professional customer support. The walk-in drive is scheduled from November 2 to November 7, 2026, between 11:00 AM and 1:00 PM. Candidates should check the eligibility restrictions carefully because B.E., B.Tech, B.Sc and postgraduate freshers are not eligible according to the listing.
Firstsource Walk-in Interview 2026 – Quick Job Details
| Company | Firstsource Solutions Limited |
|---|---|
| Job Role | UK Voice Process |
| Role Category | Customer Success, Service & Operations |
| Job Type | Full Time, Permanent |
| Experience | 0–5 Years |
| Qualification | 10th, 12th or Graduation |
| Eligible Candidates | Freshers and Experienced |
| Salary | ₹1–4 LPA, as displayed on the listing |
| Openings | 100 |
| Work Location | Brookefields, Kundalahalli, Whitefield, Bengaluru |
| Walk-in Dates | November 2 – November 7, 2026 |
| Walk-in Timing | 11:00 AM – 1:00 PM |
| Contact Person | Muhila |
| Work Mode | Work From Office |
| Shift | Rotational shifts, including night shifts if required |
| Apply Mode | Direct Walk-in Interview |
About Firstsource
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a global business process solutions and services provider. The company supports customer lifecycle operations across industries including Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other sectors.
Firstsource provides customer support, transaction processing, collections, research and analytics, and other business process services. Its solutions combine process knowledge, analytics, technology infrastructure and operational expertise to help clients improve service delivery and business performance.
The company works with international clients and provides opportunities for candidates interested in customer service, communication, process operations and professional development.
Firstsource UK Voice Process Job Description
Firstsource is hiring candidates for its UK Voice Support Process in Bengaluru. The role involves communicating with customers, understanding their concerns, providing suitable solutions and maintaining accurate information in the company’s systems.
Freshers can apply without prior experience, while candidates with relevant customer support experience are also welcome. Applicants should be comfortable communicating in English and working in rotational shifts according to project requirements.
Roles and Responsibilities
- Respond to customer calls regarding a variety of issues and service-related queries.
- Update and process customer information accurately in the system.
- Resolve customer problems within the expected timeframe.
- Take ownership of customer requests and deliver on commitments.
- Coordinate with internal teams when customer queries cannot be resolved at the first point of contact.
- Communicate clearly using simple English to provide information and solutions.
- Demonstrate personal and professional integrity while dealing with customers.
- Treat customers with empathy, respect and consideration.
- Identify suitable solutions from the customer’s perspective and fulfil commitments.
- Work collaboratively with team members and participate in constructive conversations.
- Maintain customer service quality and follow process guidelines.
Firstsource Walk-in Interview 2026 Eligibility Criteria
Candidates should carefully review the education and experience requirements before attending the walk-in interview.
- Education: Candidates who have completed 10th, 12th or graduation are eligible according to the listing.
- Experience: Freshers and experienced candidates with 0–5 years of experience can apply.
- Freshers: No prior experience is required for eligible fresher candidates.
- Communication: Excellent verbal and written English communication skills are required.
- Customer handling: Good interpersonal skills and the ability to handle customer queries professionally.
- Process: Willingness to work in a UK Voice Support Process.
- Shift flexibility: Candidates should be flexible to work rotational shifts and rotational weekly offs, including night shifts if required.
- Computer skills: Basic computer knowledge and typing skills are required.
- Attitude: Positive attitude and willingness to learn.
Important eligibility restrictions: B.E., B.Tech, B.Sc and postgraduate freshers are not eligible according to the supplied listing. Candidates who attended an interview with Firstsource within the previous 30 days are also not eligible to attend this walk-in drive.
Firstsource Walk-in Salary 2026
The supplied job listing displays a salary range of ₹1–4 LPA for the UK Voice Process role. The final compensation may depend on the candidate’s experience, interview performance, process requirements and company offer.
The listing also mentions performance-based incentives. Candidates should confirm the fixed salary, incentive structure, take-home pay and applicable deductions directly with the recruiter during the hiring process.
Firstsource Walk-in Interview Dates and Venue
Eligible candidates can attend the walk-in interview at the Bengaluru location during the dates and timings provided in the job listing.
| Walk-in Dates | November 2 – November 7, 2026 |
|---|---|
| Interview Timing | 11:00 AM – 1:00 PM |
| Company | Firstsource Solutions Limited |
| Contact Person | Muhila |
| Venue | Unit-202, 2nd Floor, Block A, Brigade Tech Gardens, Brigade Properties Private Limited, Brookefields, Kundalahalli, Whitefield, Marathahalli, Bengaluru, Bengaluru Urban, Karnataka – 560037 |
| GSTIN Mentioned | 29AAACI8904N1Z2 |
Note: The venue and interview schedule are based on the supplied job listing. Candidates should verify the walk-in details before travelling, especially if the recruitment schedule changes.
Documents Required for Firstsource Walk-in
The listing specifically asks candidates to bring an original physical copy of any identification document for verification.
- Updated resume.
- Original physical copy of a government identification document for verification.
- Educational details and relevant certificates, if requested during the interview.
- Experience details and supporting documents for experienced candidates.
Carry your original ID for verification and keep your resume updated with accurate educational and contact information.
Firstsource Walk-in Interview Selection Process
The supplied listing does not provide a complete official selection-stage breakdown. Candidates attending the walk-in should be prepared for communication and customer-handling assessments relevant to the UK Voice Process.
- Resume and eligibility verification.
- English communication assessment.
- Customer-handling or voice-process interview.
- HR discussion and employment-related verification.
The above preparation points are suggestions based on the role requirements, not a confirmed official sequence. Ask the recruiter about the exact interview rounds and selection process at the venue.
Benefits and Perks
Firstsource mentions the following benefits and opportunities for eligible candidates:
- Two-way cab facility, chargeable within the Firstsource boundary.
- Attractive salary packages.
- Unlimited performance-based incentives.
- Professional training and development.
- Career growth opportunities.
- Friendly and supportive work environment.
- On-the-job training for freshers.
- Employee engagement activities and rewards.
- Opportunity to work with an international client.
How to Prepare for the Firstsource UK Voice Process Interview
Candidates should focus on English communication, customer service, listening skills and basic computer knowledge. Since this is an international voice support role, clear communication and professional customer handling are important.
- Practise speaking English clearly and confidently.
- Prepare a short self-introduction covering your education and strengths.
- Practise responding to customer complaints politely.
- Improve listening skills and understand customer concerns before responding.
- Revise basic computer operations and typing skills.
- Prepare examples that demonstrate patience, teamwork and problem-solving.
- Understand rotational shifts and confirm your availability for night shifts if required.
- Use the Resume Builder to prepare a professional resume.
- Practise your introduction with this self-introduction guide.
Useful Courses for Customer Support Applicants
Candidates can improve their communication and workplace readiness with these resources:
Related Job Opportunities
Explore more job openings and career opportunities:
How to Apply for Firstsource Walk-in Interview 2026
Interested candidates can attend the Firstsource UK Voice Process walk-in interview directly at the Bengaluru venue during the scheduled dates and timings.
- Check the eligibility criteria, especially the educational restrictions for freshers.
- Update your resume with your education, communication skills and customer-handling abilities.
- Carry an original physical copy of a government identification document for verification.
- Reach the Firstsource venue between 11:00 AM and 1:00 PM from November 2 to November 7, 2026.
- Ask for the contact person Muhila and confirm the interview process.
- Do not attend if you interviewed with Firstsource within the last 30 days, as stated in the listing.
View Walk-in Details on Naukri
Frequently Asked Questions
1. Who can attend the Firstsource UK Voice Process walk-in?
Eligible 10th pass, 12th pass and graduate candidates can apply. Freshers and experienced candidates are welcome, but B.E., B.Tech, B.Sc and postgraduate freshers are not eligible according to the listing.
2. What are the Firstsource walk-in dates and timings?
The walk-in is scheduled from November 2 to November 7, 2026, between 11:00 AM and 1:00 PM at Brigade Tech Gardens, Kundalahalli, Bengaluru.
3. What is the salary for Firstsource UK Voice Process?
The supplied listing displays ₹1–4 LPA. Candidates should confirm the fixed salary, incentives and take-home pay with the recruiter.
Eligible candidates interested in international customer support can attend the Firstsource walk-in after reviewing the qualification restrictions and interview instructions. Carry your resume and original ID, and confirm the venue and timing before travelling.